Skip to main content

Contact the IBM Innovation Center, Dallas

IBM Mainframe programs

The IBM Mainframe programs secure support web server requires a user ID which begins with the characters ETP and its associated password. If you need a user ID which begins with the characters ETP, help with a password or other assistance with the secure web site, please send an email to: etpadmin@us.ibm.com etpadmin@us.ibm.com   describing the problem.

PartnerWorld Support

For Technical Support through PartnerWorld by email send your requests to: pwisvts@us.ibm.com

The first sentence should request a PartnerWorld Technical Support PMR for System z Servers.

For Support by telephone, in the USA and Canada, dial 1-800-426-9990 - stay on the line and ask to open a PartnerWorld Technical Support PMR for System z Servers.

For Support by telephone, from anywhere in the world, dial USA number 1-972-402-5652 - stay on the line and ask to open a PartnerWorld Technical Support PMR for System z Servers.

If you have any feedback or questions, please respond to: sdohelp@svscvm1.vnet.ibm.com